WA Platform · WhatsApp Business Platform
WhatsApp Automation
Send and receive WhatsApp messages with your customers from your own WhatsApp Business Account: template campaigns, a shared inbox, delivery tracking and an API that connects WhatsApp to your ERP.
Talk to usTemplate messages at scale
Send Meta-approved template messages to your customers. Upload recipient lists as CSV or Excel, or let your own systems send through our API.
Shared inbox
See and answer customer replies in one inbox. Free-form replies stay within WhatsApp’s 24-hour customer service window.
Delivery tracking and reports
Follow every message from sent to delivered, read or failed, with timestamps and reports for each campaign.
Templates and business profile
Create and manage message templates and keep your WhatsApp business profile (about, description, address, website, picture) up to date.
Automatic opt-out
Anyone who replies STOP is opted out automatically, and the Platform blocks further messages to them.
REST API for your ERP
Connect your ERP or other business software so invoices, order updates and reminders go out on WhatsApp automatically.
- 01
Connect your WhatsApp number
Sign in with Meta’s Embedded Signup and approve WhatsApp Business access. Your WhatsApp Business Account, numbers and templates stay yours.
- 02
Get your templates approved
Create templates in the Platform and submit them to Meta for approval.
- 03
Start messaging
Send campaigns, answer replies in the inbox, or automate messages from your own systems through the API.
- Data stored in India; access tokens and app secrets encrypted
- HTTPS everywhere, role-based access, each business’s data kept separate
- Incoming WhatsApp events verified with Meta’s signature
- Meta’s message charges are billed by Meta directly to you, separate from our fees